Haya Foods

Due to the nature of food and consumable products, we follow a strict no-return and no-refund policy once the product has been delivered.

No Return / No Refund

Returns or refunds are not applicable once the order is successfully delivered.

Exceptions

Refunds or replacements will be considered only in the following cases:

• Wrong product delivered

• Product damaged during transit

Customers must notify us within 24 hours of delivery, along with clear photos of the product and packaging as proof.

Refund Processing

• Once the issue is verified and approved, refunds (if applicable) will be processed within 7 working days.

• Refunds will be credited back to the original payment method used during checkout.